Keywords: Knowledge Management, IPM
Integrative Author of Business Process Methodology: PhD Mg. Mr. Carlos Chavez Monzón - CIP 55430
Currently, there are methods in engineering Systems development-oriented Information Systems, some structured and object-oriented ones, some are considered flexible and not others. Most of the methodologies used to develop information systems only focus at the operational level, a few at the tactical level and to a lesser degree the strategic level, but these methods do not integrate the three levels (operational, tactical and strategic), in its early stages development with a holistic approach. Ie only one level is developed and operational, or tactical or strategic, and most are located at the operational level and develop information systems at the operational level can meet operational requirements but do not focus on the tactical level of decision making and when installed only serves the operational level, however, for the manager or superintendent or department head is not very useful when you need information with pictures and historical analytics consolidated statistical graphics to facilitate decision-making and information system does not process this information and therefore does not generate historical statistical reports they need.
All companies try to be highly competitive, but the agents involved in business management and decision makers often have difficulties to have quick and easy access to analytical information is required at the right time and place and find it difficult to extract the tacit knowledge required, because they need to integrate, collect, select, clean, transform, evaluate, interpret, and monitor Data adequately company at the operational, tactical and strategic decision making.
to all this is compounded by lack of knowledge management in the development of information systems to develop models at the organizational level, task-level, agents, communication, contextual knowledge level and conceptual .
Failure to give a Support Decision Making in the area of \u200b\u200bapplication of information systems within a holistic approach to knowledge management.
All companies try to be highly competitive, but the agents involved in business management and decision makers often have difficulties to have quick and easy access to analytical information is required at the right time and place and find it difficult to extract the tacit knowledge required, because they need to integrate, collect, select, clean, transform, evaluate, interpret, and monitor Data adequately company at the operational, tactical and strategic decision making.
to all this is compounded by lack of knowledge management in the development of information systems to develop models at the organizational level, task-level, agents, communication, contextual knowledge level and conceptual .
Failure to give a Support Decision Making in the area of \u200b\u200bapplication of information systems within a holistic approach to knowledge management.
The problem is that information systems will need to apply knowledge management, ie, an organizational model in the area of \u200b\u200bapplication, application modeling agents, modeling tasks involved, modeling of communication between the agents involved, knowledge modeling and modeling of design patterns, fulfilling the functional requirements of companies with greater efficiency and effectiveness, the main problem that arises in the development of information systems is not applying knowledge management to improve productivity and overall performance in the respective area of \u200b\u200bapplication of information systems.
Knowledge management is justified from the organizational point of view that the Integrative Business Process Methodology (IPM) in the phase of the Knowledge Management model describes the organization, identifying perceived problems in the organization in the area implementing the information system and the characteristics of organizational context and provides a list of viable solutions systemically. Furthermore, we examine the structure of the organization and the application area, as well as the processes involved, staff, resources, know-how or tacit knowledge of workers and / or employees, analyze the culture and the power of the organization, stakeholders and internal and external actors , we analyze the SWOT the area of \u200b\u200bapplication of system information (SI) to develop functional requirements and the analysis and design of the main tasks in the business process related to the SI, who performs the task, which performs the task, which is through knowledge of the task, which is the intensity of the task, which is the level of importance of the task if the task is used properly, if the task is used in the right place, if times are correct, if the quality is so appropriate. The information discussed knowledge management in the area where SI is developed within the organization will know in detail the problems presented in each of the processes within the development area of \u200b\u200bthe IS and we'll fix it more easily.
Systemically is justified because it improves the integration of strategic, tactical and operational in the area where SI is developed with a holistic approach and create synergy in the communication between all units and processes within the development area SI It improves relationships among staff working in the area of \u200b\u200bapplication of the SI, that will have a vision of integration of the business area where SI is developed and its environment. The need and responsibility of enterprises in the integration of strategic, tactical and operational.
Companies can minimize their costs by having processes transactional applications integrated with decision making at the tactical and strategic objectives related to, obtaining greater efficiency and effectiveness and therefore more useful by implementing information systems under IPM methodology in knowledge management at the strategic level Tactical and Operational.
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