IPM (2): Objectives, Rationale, Formulation of the Problem and Hypothesis Article # 2: Integrative
Business Process Methodology-Based Knowledge Management: Objectives, Justification , Formulation of the Problem and Hypothesis
Author: Dr. Carlos Chavez Monzón
General Objective The objective of this research is to demonstrate that the new Business Process Integrated Methodology (IPM) at the strategic, tactical and operational based management of knowledge, my responsibility, can be used to develop information systems
Specific Objectives 1) Process Analytical Reports for Decision Making at the tactical level in the area of \u200b\u200bthe company where you apply the information system.
2) Identify and describe the problems in the tactical and strategic level in the area of \u200b\u200bthe company where you apply the information system.
3) Identify the internal and external factors affecting positive or negative to the area of \u200b\u200bthe company where the system of information.
4) Identify indicators of organizational culture in the area of \u200b\u200bthe company where you apply the information system.
5) Modeling Tasks in the tactical and strategic level in the area of \u200b\u200bthe company where you apply the information system.
6) Increasing the degree of satisfaction of the head of the business area where the system of information.
7) Develop a strategic map strategic objectives in the area of \u200b\u200bthe company where you apply the information system.
8) Develop Indicators Balanced Scorecard (IBSC in the area of \u200b\u200bthe company where the system of information.
Justification: 1) Scientific Justification:
scientifically justified why can be used as a methodology to develop information systems systemic and holistic approach and integration into the strategic, tactical and operational application engineering and knowledge management within the information system development and to improve decision-making systems thinking with homeostasis, equifinality, balanced, with a view inter, multi and trans-disciplinary in the implementation of the integrated business processes with knowledge management, systemic understanding in depth the problems that arise in developing systems information at strategic, tactical and operational, watching the functional requirements as an integrated entity in the three levels.
Companies seeking competitiveness, are trying to solve the problems of integration at the operational level transactional systems within business processes, but it is in solving the integration of strategic and tactical levels to the operational level, which is really The main problem for business development. To this end we have created a new methodology that integrates business process management (IPM) with a holistic approach in the management of knowledge are the fuel for innovation and leverage in the creation of value within integration of business processes in the strategic, tactical and operational development of information systems.
Currently the commercial business, industrial and services require information systems that integrate operational levels, under the tactical and strategic knowledge management. Companies want their strategies are implemented and there are often problems to bring the strategies into action. Developing information systems with the IPM methodology based on knowledge management can deploy Information Systems and Information Technology with a systemic integration holistic or strategic level, tactical and operational and make a difference with other methods because it will provide the information systems modeling a holistic approach to integrating business processes based on knowledge management, which will be contrasted with the integration of strategic levels, including tactical and operational performance measurement and value creation in Business Management.
2) Technological Justification:
From the technological point of view is justified because IPM in phase I CommonKADS methodology applied under the Knowledge Management New emerging techniques used to integrate the strategic, tactical and operational in the area where the system of information, ie, implementing Knowledge Management with CommonKADS (Common Knowledge Analisys Design System). In Phase II of IPM technologies apply new Corporate Strategy which will be chosen according to the type of application to develop strategies and can be E-CRM (Customer Relations Management) and Management Strategies relations with customers Strategies for E-SCM (Supply Chain Management) and Managing Strategies Supply Chain Strategies E-Commerce, E-Marketing Strategies, Strategies for E-BRM (Business Relations Management) and Strategies to Manage the relationships with the Bank Financial Strategies E-PRM (Partner Relations Management) and Strategies to Manage relations with the Allies or Partners, Strategies for E-GRM (Government Relations Management) which is equivalent to the Strategies for Management of Relations with the Regional Government and / or Central and Strategies for Balanced Scorecard or Dashboard Integrated Strategies in ERP (Enterprise Resource Planning) is equivalent to the Strategies Enterprise Resource Planning, Strategies of ABCM (Activity Based Cost Management) are the strategies of Activity Based Management and Costs, Strategies of TQM (Total Quality Management) are strategies Managing Total Quality Strategies EVA (Economic Value Added) or Economic Value Added etc. It should be pointed out that only take the technical strategies being used in the area of \u200b\u200bthe company where the system of information and these strategies must be developed within the systemic approach based on Knowledge Management.
In Phase III of the IPM methodology applies the techniques of Business Intelligence with OLAP multidimensional cubes to support decision making in the area of \u200b\u200bpre-professional practice. In Phase IV of the IPM methodology applies Transactional modeling techniques with RUP to the design of application interfaces and phase V of the IPM methodology applies the technique of Integrated Dashboard for monitoring indicators for measuring information system applied to the area of \u200b\u200bthe company.
3) Organizational Rationale:
is justified from the point of view that the organizational phase of the Knowledge Management Methodology Business Process Integrator (IPM) describes the model of the organization, identifying perceived problems the organization in the area of \u200b\u200bapplication of information system and the characteristics the context of the organization and provides a list of viable solutions systemically. Furthermore, we examine the structure of the organization and the application area, as well as the processes involved, staff, resources, know-how or tacit knowledge of workers and / or employees, analyze the culture and organizational power , stakeholders or internal and external stakeholders, SWOT the area of \u200b\u200bapplication information system (IS) to develop functional requirements and the analysis and design of the main tasks in the business process related to the SI, who performs task, which performs the task, which is half knowledge of the task, which is the intensity of the task, which is the level of importance of the task if the task is properly used, if the task is used in the right place, if times are correct, if so quality is appropriate. The information discussed knowledge management in the area where SI is developed within the organization will know in detail the problems presented in each of the processes within the development area of \u200b\u200bthe IS and we'll fix it more easily
4) Justification Systemic:
Systemically is justified because it improves the integration of the strategic, tactical and operating in the area where SI is developed with a holistic approach and create synergy in the communication between all units and processes within the development area of \u200b\u200bthe SI is improved relationships between staff working in the area of \u200b\u200bapplication of YES, that integration will have a vision of the business area where SI is developed and its environment. The need and responsibility of enterprises in the integration of strategic, tactical and operational.
5) Economic Justification:
Companies can minimize their costs of processes to be integrated with transactional applications footage decisions at the tactical and strategic objectives related to, obtaining greater efficiency and effectiveness and therefore more useful by implementing information systems under the IPM approach to Knowledge Management at Strategic, Tactical and Operational.
Problem Formulation Can develop information systems using the integrated methodology based on Business Process Knowledge Management at strategic, tactical and operational?
Setting Variables Independent Variable: integrative methodology based Business Process in Knowledge Management at Strategic, Tactical and Operational
Dependent Variable: Developing Information Systems
Research Hypothesis Applying Integrative Business Process Methodology (IPM) based on knowledge management at the strategic level develops tactical and operational information systems.
comments to my email:
carloschavezmonzon@yahoo.es